Stage 1: Define — Business Alignment & Brief Development
Every engagement begins with strategic alignment to ensure creative solutions support broader business objectives.
- Partner with cross-functional stakeholders (Marketing, Brand, Product, Sales, and Leadership) to define goals, KPIs, and success metrics.
- Audit existing brand systems, campaign performance data, and competitive landscape.
- Identify target audience segments and key customer insights.
- Clarify scope, dependencies, timelines, and approval workflows.
- Develop a comprehensive creative brief outlining objectives, deliverables, constraints, and measurement criteria.
Outcome: A clearly documented foundation that aligns creative execution with measurable business impact.
Stage 2: Strategy — Creative Direction & Planning
Insights are translated into a strategic creative framework that guides execution across channels.
- Establish a visual and messaging direction aligned with brand positioning and business priorities.
- Collaborate with content strategy and copy teams to ensure cohesive storytelling.
- Define channel requirements (digital, print, packaging, email, social, retail, etc.) and scalability considerations.
- Create project timelines, milestone checkpoints, and feedback loops to support efficient collaboration.
- Present strategic direction to stakeholders for alignment prior to design development.
Outcome: An approved creative strategy that ensures consistency, efficiency, and alignment across teams.
Stage 3: Design — Concept Development & Cross-Functional Review
Creative concepts are developed within a structured, collaborative framework.
- Develop visual territories and concept explorations aligned to the approved strategy.
- Present 2–3 design directions supported by rationale tied to audience insights and brand objectives.
- Facilitate structured review sessions with key stakeholders, incorporating feedback while maintaining design integrity and brand standards.
- Iterate designs based on consolidated feedback, ensuring accessibility, usability, and omnichannel adaptability.
- Validate final concepts against defined KPIs and business goals.
Outcome: A fully vetted design solution that balances stakeholder input, brand governance, and user experience best practices.
Stage 4: Production — Execution, Governance & Launch
Following approval, focus shifts to precision execution and operational excellence.
- Prepare production-ready assets in accordance with brand guidelines and technical specifications.
- Partner with developers, production teams, printers, and external vendors to ensure quality control and timeline adherence.
- Conduct QA reviews, proofing, and testing to mitigate risk before launch.
- Deliver organized, scalable asset packages for internal distribution and future use.
Outcome: A high-quality, launch-ready solution delivered on time, on brand, and aligned with performance objectives.